The Problem: The Adoption Barrier

Businesses spend substantial amounts in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), aiming for a smooth rollout. However, complexity, frequent updates, and lack of intuitive guidance often result in a "Digital Adoption Gap":

• Employee Struggles: Users find it difficult to use new SAP interfaces or complete complex transactions, leading to delays and increased use on support teams.

website
• Workarounds: Users bypass standard SAP processes, which results in data quality issues, regulatory problems, and productivity loss.


• Lost Learning: Classroom-based learning is quickly forgotten, leaving staff unsupported when they face real-time tasks.


• Underutilised Investment: The entire capability of the SAP system is not realised, as most users access only a fraction of its features.

The Solution: Contextual Help with SAP WalkMe

The WalkMe DAP, fully integrated into the SAP environment, addresses the usage barrier. It integrates with your SAP systems to deliver real-time assistance exactly when needed.

By implementing WalkMe with SAP, your clients can ensure every team member, regardless of technical skill, can work confidently from the outset.